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BC CELL:
|
Calls Related BC Cell |
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BC FIELD OPERATIONS:
|
Calls related to BC Cell and Field Operations - BC not working, Appointment letter not issued, wrong contact no. updated etc., |
|
CALL TEAM ‑ OUTGOING CALLS:
|
Record all the outgoing calls |
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ENROLLMENT DEPT:
|
AOF, Customer Cards, Vendor Related Issues |
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ENROLLMENT TEAM SOFTWARE:
|
Bugs related to softwares used by Enrolment team for data processing are to be filed under this description. |
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FI GATEWAY:
|
Issues Related to FI Gateway |
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FINANCE‑ SBI KO LIMIT REQUEST:
|
Sbi-kiosk bc limit enhancement |
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FUND MANAGEMENT ‑ TRANSACTION:
|
EBT and Disbursement problem |
|
FUTRONIC FS88:
|
Centre for EGovernance, (CEG) Govt of Karnataka
Device Model : Futronic FS88
Algorithm : Innovatrics Version 1.56
UIDAI Authentication API Spec : Version 1.6 |
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MAX BUPA INSURANCE:
|
Application, Premium, Claims |
|
OTHERS (THIRD PARTY):
|
Payment related (Finance) and Hardware related - Repair Center (terminal replacement / charging issues), consumables, |
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TECHNICAL SUPPORT:
|
Technical Support Issues (Card errors, DB/DE, Server Issues Etc.) |
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TEST DUMMY CALLS:
|
For testing of bugzilla |
|
Technical Team (EBT):
|
Issue Related to EBT Disbursement Locations |
|
Technical Team (IMGS):
|
IMFAST graphical screen device |
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Technical Team (iMFAST):
|
Integra's Mobile Financial Applications Secure Terminal (iMFAST ) is a platform designed to handle financial applications specifically targeted at rural or differently enabled customers. |
|
Technical team (IMTS):
|
IMFAST touch screen device |
|
iMFASTAssets:
|
iMFASTAssets |
| |